POLICIES
Gothic City GuitarsHow to Order
Call/Email/Fax
TEL: 718 273 1691 / FAX: none / EMAIL: cdellavalle@si.rr.com
PO Box 123
Staten Island , NY10310
Store Bio
Gothic City Guitars is a N.Y. based company specializing in fine Electric & Acoustic Guitars. Owner Charles Dellavalle has been active in the Guitar market since 1978 bringing nearly 30 years experience to this musical and collectible community. In addition Charlie authored the book "Dream Guitars Illustrated" in 1995 and produced two Vintage Guitar Trading Card sets "Classic American Guitar Cards" and "Cool American Guitar Cards Vol. II" in 1993.
Specialties
Gothic City Guitars specializes in Vintage and Unique Electric Guitars, Archtops and Flattops.
Payment Policies
Payment can be made by Check, Money Order, Bank Check or Wire Transfer (Quickest). All checks and money orders are to be made payable to Charles Dellavalle and not Gothic City Guitars. Any checks made out to Gothic City Guitars will be returned.
Return Policies
Buyer has 24 hour approval on the instrument from the time he/she receives it (This does not include Amplifier or International Sales). Buyer may return an instrument for any reason immediately following the 24 hour approval period and must contact GCG immediately for Return Authorization. Instruments must be returned no later than 7 business days after the 24 hour approval period and from the time Return Authorization is issued. Buyer is responsible for all shipping and Insurance Costs. Full refund will be given after Instrument is returned and inspected. Refund will be returned in the same method that the buyer paid for the instrument. PLEASE NOTE: All Amplifier sales are Final and cannot be returned. All International sales are Final with no Approval period due to the high shipping costs and duties involved. No Exceptions. All Instruments must be paid In Full. We do not offer layaways.
Shipping Policies
We ship by Fed Ex or UPS Only. We will not ship guitars through the Post Office.
Hours
Business Hours are Monday-Friday 12:00 noon - 7:00pm
Directions
We are a mail order company only. Please note the PO Box address.
